COVID-19 CommunicationMar 12
To Our Valued Customers:
This communication is to inform you that Philadelphia Macaroni Company has taken a number of measures to help reduce the spread of the COVID-19 and safeguard the health of our people to minimize the impact of the virus on our operations, and potential supply chain disruptions. These measures are based on current information and recommendations from the World Health Organization (https://www.who.int/). Although many of these measures were already in place as part of the Food Safety & Quality system, the seriousness of the situation warranted we re- emphasize them.
Measures include the following:
- Educational sessions with all employees including executive leadership to increase awareness and understanding of the virus, and to separate fact from fiction
- Increased emphasis on good hygiene & safe handling practices
- Increased frequency of cleaning & sanitizing of high touch areas (e.g., door handles, keyboards)
- Minimized interaction of employees with visitors
- Prohibition or restriction of visitors & employees exhibiting any signs of illness
- Limitation of travel to highly affected areas
Philadelphia Macaroni Company has an overall corporate strategy for the continuity of business operations in the event of facility outages or disasters. With four facilities in the United States, we have the ability to transfer additional manufacturing volume in case the normal supply is temporarily disrupted. Customers would be notified as required and appropriate documentation submitted in the event their product could no longer be produced at an approved location.
The majority of our raw materials are procured from North America including wheat and eggs, the primary ingredients for macaroni and noodles. The few suppliers using materials sourced from overseas (vegetables, vitamins, minerals) have assured us their contingencies are in place, and that they do not foresee any disruptions in the short term.
Our company will continue to monitor relevant developments from this outbreak, and take additional measures as necessary.
If you have any additional questions or concerns, please contact your account representative.
Kalpesh Parmar Director Food Safety & Quality